Product(s) affected: Quad Connect Stove, all variants Defect: internal fitting intermittently unsatisfactorily tightened at source Risk: potential diversion of gas flow causing fire hazard Solution: all Quad Connect Stoves bearing serial number PH201707***** and SH201707***** to be collected by producer (RidgeMonkey). Replacement to be issued by producer.
NOTE: all Quad Connect Stoves manufactured to this point bear a serial code starting PH201707 or SH201707. If you have purchased a Quad Connect Stove, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office using the dedicated firstname.lastname@example.org email address for further assistance.
Following a full investigation of reported issues with the Quad Connect Stove, it has been confirmed that an intermittent human error in the manufacturing process has caused a small number of Quad Connect Stoves to perform in an unsafe manner. While the percentage of affected units is currently very small, we do not wish to take any risks and as a result we are voluntarily issuing a full product recall notice on all variants manufactured to this point.
If you have purchased a Quad Connect Stove Primary Head, Secondary Head or Full Kit, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office on email@example.com for further assistance.
It gives us great pleasure to announce that the standard 17 litre Modular Bucket Systems have arrived in the warehouse and will be heading out to shops this week!! Featuring a robust, thick walled construction and a pair of independent lidded deep dish trays, this exciting new product is set to become a sure-fire best seller throughout tackle shops across the globe. Check out our social media pages for more information and usage ideas!!