Product(s) affected: Quad Connect Stove, all variants Defect: internal fitting intermittently unsatisfactorily tightened at source Risk: potential diversion of gas flow causing fire hazard Solution: all Quad Connect Stoves bearing serial number PH201707***** and SH201707***** to be collected by producer (RidgeMonkey). Replacement to be issued by producer.
NOTE: all Quad Connect Stoves manufactured to this point bear a serial code starting PH201707 or SH201707. If you have purchased a Quad Connect Stove, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office using the dedicated email@example.com email address for further assistance.
Following a full investigation of reported issues with the Quad Connect Stove, it has been confirmed that an intermittent human error in the manufacturing process has caused a small number of Quad Connect Stoves to perform in an unsafe manner. While the percentage of affected units is currently very small, we do not wish to take any risks and as a result we are voluntarily issuing a full product recall notice on all variants manufactured to this point.
If you have purchased a Quad Connect Stove Primary Head, Secondary Head or Full Kit, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office on firstname.lastname@example.org for further assistance.
It is with great delight that we welcome aboard Dan Hawkes as our new UK Sales Manager. Many will already know Dan from his previous employment as shop manager of Fatfish Tackle in Kent, and latterly regional sales executive for Sonik Sports. Dan has vast experience of the industry and will be a huge asset to the RidgeMonkey team, possessing a wealth of knowledge and an unrivalled passion to succeed. The Kent based big fish angler also knows how to catch a carp or two as well, and has been an integral part of the RM-Tec testing team over the recent winter months.
About the appointment, Dan quoted: “I am overwhelmed to be joining a forward thinking company such as RidgeMonkey. They have taken the recreational angling industry by storm in recent years by releasing clever and innovative products. After speaking with the team about future plans and hearing what new products are in the pipeline, there are really exciting times ahead and I am thrilled to be a part of the brand”
With his experience of the angling industry and immense passion for all things fishing, Dan promises to be a huge asset to the company and we’re looking forward to working with him on a number of projects. Welcome aboard!!