Product(s) affected: Quad Connect Stove, all variants Defect: internal fitting intermittently unsatisfactorily tightened at source Risk: potential diversion of gas flow causing fire hazard Solution: all Quad Connect Stoves bearing serial number PH201707***** and SH201707***** to be collected by producer (RidgeMonkey). Replacement to be issued by producer.
NOTE: all Quad Connect Stoves manufactured to this point bear a serial code starting PH201707 or SH201707. If you have purchased a Quad Connect Stove, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office using the dedicated email@example.com email address for further assistance.
Following a full investigation of reported issues with the Quad Connect Stove, it has been confirmed that an intermittent human error in the manufacturing process has caused a small number of Quad Connect Stoves to perform in an unsafe manner. While the percentage of affected units is currently very small, we do not wish to take any risks and as a result we are voluntarily issuing a full product recall notice on all variants manufactured to this point.
If you have purchased a Quad Connect Stove Primary Head, Secondary Head or Full Kit, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office on firstname.lastname@example.org for further assistance.
Following a short delay we're happy to say that the EUIPO registered RidgeMonkey Connect Combi Sets are now in the warehouse and heading out to retailers nationwide this week!!
Why use a number of different pans when you can cook a whole range of goodies in just one mega versatile unit? Featuring a four section breakfast pan and a traditional deep sided frying pan on opposite sides, the RidgeMonkey Connect Combi Set will help you create a different offering every day. The best part? Thanks to the unique hinge design, the pans can also be detached and used completely independently of one another: you may never need to buy another pan again!!
Lightweight die-cast aluminium pans
Fluoropolymer non-stick coating
Removable handles for easy storage and transportation
Upper section acts as a lid to retain heat, flavour and moisture
EUIPO registered design
260 x 230 x 35mm cooking area (each pan)
430 x 230 x 70mm closed with handles fitted
275 x 230 x 70mm closed with handles removed (packing size)
Approximate total combined capacity: 3.5 litres
Available in silver and black