Product(s) affected: Quad Connect Stove, all variants Defect: internal fitting intermittently unsatisfactorily tightened at source Risk: potential diversion of gas flow causing fire hazard Solution: all Quad Connect Stoves bearing serial number PH201707***** and SH201707***** to be collected by producer (RidgeMonkey). Replacement to be issued by producer.
NOTE: all Quad Connect Stoves manufactured to this point bear a serial code starting PH201707 or SH201707. If you have purchased a Quad Connect Stove, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office using the dedicated email@example.com email address for further assistance.
Following a full investigation of reported issues with the Quad Connect Stove, it has been confirmed that an intermittent human error in the manufacturing process has caused a small number of Quad Connect Stoves to perform in an unsafe manner. While the percentage of affected units is currently very small, we do not wish to take any risks and as a result we are voluntarily issuing a full product recall notice on all variants manufactured to this point.
If you have purchased a Quad Connect Stove Primary Head, Secondary Head or Full Kit, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office on firstname.lastname@example.org for further assistance.
Meet the team, ask some questions, buy some kit!! We love attending the shows, meeting up with old friends and making new ones. Don't be shy, come say hello!!
Confirmed 2017 exhibition dates are as follows:
28/29 January: The Carp Spectacular, Brentwood UK
3/4/5 February: Carp Zwolle, Zwolle, Netherlands
18/19 February: Carp Italy, Gonzaga, Italy
25/26 February: Carp Reims, Reims, France
4/5 March: European Fishing Event, Ludwigshafen, Germany
11/12 March: Carpinon, Colchester UK
1/2 April: Northern Angling Show, Manchester UK
8/9 April: The Big One, Farnborough UK
Keep checking back as we will be adding more dates and venues to the calendar as they are confirmed!!