Product(s) affected: Quad Connect Stove, all variants Defect: internal fitting intermittently unsatisfactorily tightened at source Risk: potential diversion of gas flow causing fire hazard Solution: all Quad Connect Stoves bearing serial number PH201707***** and SH201707***** to be collected by producer (RidgeMonkey). Replacement to be issued by producer.
NOTE: all Quad Connect Stoves manufactured to this point bear a serial code starting PH201707 or SH201707. If you have purchased a Quad Connect Stove, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office using the dedicated email@example.com email address for further assistance.
Following a full investigation of reported issues with the Quad Connect Stove, it has been confirmed that an intermittent human error in the manufacturing process has caused a small number of Quad Connect Stoves to perform in an unsafe manner. While the percentage of affected units is currently very small, we do not wish to take any risks and as a result we are voluntarily issuing a full product recall notice on all variants manufactured to this point.
If you have purchased a Quad Connect Stove Primary Head, Secondary Head or Full Kit, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office on firstname.lastname@example.org for further assistance.
Some great tips from Greg Ellis on setting up the Bivvy Lite Duo for night shots without the flash:
1. Get the light nice and high if you're not using any flash at all (if using the flash in conjunction with the light, it can be slightly lower).
2. Have the light either level with or ideally behind the camera to avoid glare.
3. Make sure you're against a background of foliage (this is a great tip for all night shots, however they're lit).
4. A standard 30-40mm lens will allow a perfect distance for the light and camera to work in harmony.
5. Experiment!! What works for one camera may not work for another - some cameras work best with the Bivvy Lite on dim and the flash doing most of the work, others work better with no flash and the Bivvy Lite on high providing all of the illumination. The only way to find out is to have a go and see what works best for you!!