Product(s) affected: Quad Connect Stove, all variants Defect: internal fitting intermittently unsatisfactorily tightened at source Risk: potential diversion of gas flow causing fire hazard Solution: all Quad Connect Stoves bearing serial number PH201707***** and SH201707***** to be collected by producer (RidgeMonkey). Replacement to be issued by producer.
NOTE: all Quad Connect Stoves manufactured to this point bear a serial code starting PH201707 or SH201707. If you have purchased a Quad Connect Stove, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office using the dedicated email@example.com email address for further assistance.
Following a full investigation of reported issues with the Quad Connect Stove, it has been confirmed that an intermittent human error in the manufacturing process has caused a small number of Quad Connect Stoves to perform in an unsafe manner. While the percentage of affected units is currently very small, we do not wish to take any risks and as a result we are voluntarily issuing a full product recall notice on all variants manufactured to this point.
If you have purchased a Quad Connect Stove Primary Head, Secondary Head or Full Kit, it is essential that you stop using the product immediately and contact RidgeMonkey Head Office on firstname.lastname@example.org for further assistance.
Welcome aboard Ed Skillz!! Having provided us with a number of truly stunning images over the last 12 months, Ed has now taken over the day to day running of the RidgeMonkey Benelux Facebook page to free up a bit of time for our hardworking distributor Jeroen. Blessed with some fantastic talent both behind and in front of the lens, Ed also knows a thing or two about catching carp from all kinds of waters and has an insatiable appetite for bagging lumps both home & abroad. The perfect man for the job!!